The founder wrote the software the shop runs on.
Carolyn built Shop-Ware while running this shop, because the software of the day would not let a customer see what was happening to their car. Thousands of shops run on it now, and this one still does.
Why the software shows up in your experience.
None of this is interesting on its own. It is interesting because of what it changes about being a customer.
Photos on every line
You approve work from your phone, having seen a photograph of the thing being described. Nothing happens until you say yes, and the estimate itemises parts and labour separately.
Your history, permanently
Every inspection, photo and invoice stays in your record. We can read back what was done to a car in 2015, which is genuinely useful when the same car comes back a decade later.
Numbers we can actually stand behind
The repair-order counts across this site come out of the same system. When we say the small battery is the usual culprit, it is a query rather than an opinion.
Book online, or just text us.
Pick a real slot online, or text or call and someone at Earthling's front desk will pick up.
- Monday to Friday, 8am to 5pmMonday to Friday, 8am to 5pm. Closed weekends.
- (415) 875-9030Call, or send a text
- 615 Bayshore Blvd, San Francisco, CA 94124Directions, two minutes off the 101 and 280
