One shop on Bayshore Blvd, and the ten people in it.

Earthling Automotive has been fixing hybrids in San Francisco since 2007. Same people, a bigger building, and these days Teslas alongside the Priuses.

From a SOMA warehouse to Bayshore Boulevard.

Two names, two buildings, and an owner who had her own shop software built because nothing else showed customers their repair.

2007

Three of the Earthling team between a gold first-generation Prius and a white third-generation Prius

Luscious Garage opens in a SOMA warehouse.

Carolyn Coquillette invoiced the first customer the week the first iPhone went on sale. Hybrids were the new technology then, and most shops would not touch them.

2013

A technician showing a customer the inspection photos on a tablet beside her car

Shop-Ware, so customers can see their repair.

The shop software of the day dated from the 1980s, so she had her own built: online, paper-free, with photos customers could see. It became Shop-Ware, and thousands of repair shops run on it now.

2023

The Earthling Automotive sign painted on the shop's front wall on Bayshore Boulevard, under a blue sky

A bigger building on Bayshore, and a new name.

The shop moved to 615 Bayshore Blvd and became Earthling Automotive, on the bet that Tesla would be what the Prius was in 2007.

Today

A white Model 3, a gray Model Y and a dark Model S parked side by side in the Earthling bays

Over 95% of the cars in the bays plug in.

The same people, two minutes off the 101, working on the cars San Francisco drives now: Teslas, Priuses, Leafs, Bolts and every hybrid drivetrain.

Carolyn Coquillette, Co-Founder and CEO — **Carolyn Coquillette**Co-Founder and CEO

She had the software built so you could see your own repair.

Carolyn opened Luscious Garage in 2007, when hybrids were new and most shops would not touch them. The shop software of the day dated from the 1980s, so she had her own built: online, paper-free, with photos customers could see. It became Shop-Ware, which she founded in 2013 and still runs as CEO. She still walks out to the lot to scan a code herself.

A technician and a customer reading the inspection on a tablet in front of her Model S

What that means at the counter

Photos before you say yesFindings with photos and video, before anything is approved.

An itemized estimate by textApprove the work from your phone, line by line.

Your records, alwaysEvery inspection, photo and invoice stays online so you can find it later.

Ten people run Earthling. Here's who you'll talk to.

The people who answer the phone, write the estimate and work on your car.

Meet the team

The Earthling crew together in the bays, in front of a white Model 3 and a dark Model S

**Carolyn Coquillette**Co-Founder and CEO

**Jack Rosebro**Head of EV and Hybrid Training

**Brittany Ladion-Lucero**Technician Apprentice

A few things we won't budge on.

The rules Earthling runs on, and what they mean for you.

We'll tell you when it's not worth fixing

A twelve-year-old hybrid with a tired pack is sometimes worth one more year, and a Bolt that needs its recall belongs at the dealer this week, not here. We'd rather lose the ticket than sell you something you don't need.

We train on the clock

High-voltage recertification and tooling updates happen on paid time, and Jack's whole job is keeping the crew current. Everyone sits the training, apprentices included.

We use our own numbers

Every figure on this site comes from Earthling's own repair orders in Shop-Ware. When we say the small battery is usually the problem, that is thousands of repair orders at this shop rather than an opinion.

The lobby is for you

Good espresso, fast wifi, plants, and a window onto the bays so you can watch your own car being worked on.

Come see the place.

A painted wall on Bayshore, a gate with the Electric Vehicle Service sign, and a lobby with more plants than parts. Two minutes off the 101 and 280.

615 Bayshore Blvd
San Francisco, CA 94124
Get directions

The front gate at 615 Bayshore with the customer parking sign and the Electric Vehicle Service sign

The Earthling lobby: a sofa, wooden shelves, plants and a green chair by the window

A customer working on a laptop at the lobby's coffee bar, plants on the shelves

Bright numbered key tags hanging from a wooden rack on the office wall

Book online, or just text us.

Pick a real slot online, or text or call and someone at Earthling's front desk will pick up.

Book service Text 415-875-9030

Monday to Friday, 8am to 5pmMonday to Friday, 8am to 5pm. Closed weekends.
(415) 875-9030Call, or send a text
615 Bayshore Blvd, San Francisco, CA 94124Directions, two minutes off the 101 and 280

The Earthling sandwich board out front: electric vehicle service, maintenance, diagnosis, repair, tires